Club Med Magna Marbella

Accessibility

Accessibility of the site zone by zone

Details on the accessibility of the site

• Main access accessible to people with reduced mobility

  Unique choice. Indicate whether people in wheelchairs can use the main entrance to the building.iYes
  Yes
• Secondary access

  Presence of a second access for visitorsi
  Nope
• Access control system

  Presence of an access control systemi
  Yes
• View of reception staff on the entrance

  Does the reception staff have a direct view of the entrance to the establishment?iYes
  Yes
• Remarks

  Notes on accessibilityi
  Staff are always present at the entrance to manage the arrivals and departures of visitors

• Reception desk or counter

  Reception desk or counter located near the entrance to welcome visitors.iYes
  Yes
• Presence of staff

  Presence of staffiYes
  Yes
• Reception open 24 hours a day

  Possibility to arrive at any time of the day or night.iYes
  Yes
• Waiting area adapted for people with disabilities

  Presence of a waiting area adapted or specific for people with disabilitiesi
  The lobby is large and made up of several seating areas. One of them is reserved for people with reduced mobility. It is marked by a PMR pictogram on the table (table near the shop)
  Adapted waiting area
  Specific waiting area
• Knowledge of the tourist offer adapted to the proximity

  Reception staff are able to inform visitors of tourist offers near the placeiNo
  No
• Adapted documentation

  Provision of appropriate documentationi
  No
• Booking methods available

  Reservation methods availablei
  Phone
  Online form (website)
• Nearby health services

  Presence of health services nearbyi
  Hospital Quirónsalud Marbella 11 minutes by car
  Hospital or clinic
  Doctor
  Pharmacy
  Male nurse
• Plans available

  Provision of maps of the place or surroundingsi
  Yes

• Wheelchair movement within the premises

  Circulation possible throughout the place for a person in a wheelchairi
  Club Med Magna Marbella is made up of a single building, however some services and/or activities are located outside. As a result, the exterior paths are quite long and are made either by steps (most of the time with handrails, one of which is lowered) or by fixed access ramps. The fixed access ramps are more or less steep depending on where you are in the club, a person in a wheelchair may need support on certain paths Inside, the path is simpler with wide aisles and numerous visual indications. There is no tactile walkway on the ground for people with visual disabilities or tactile and sound signage.
  Yes
• Circulation on several levels

  The circulation of visitors can be done on several floors?i
  Yes
• Seating area distributed over the course

  Benches, chairs ... distributed evenly over the course allowing visitors to resti
  Yes
• Adapted lighting

  Lighting allowing everyone to find their way easilyiYes
  Yes
• Appropriate signage

  Description of signage adapted to people in vulnerable situationsi
  Tactile guidance: elevator call button
  Visual guidance
• Secure and closed place

  The place is secure and the accesses monitored or securedi
  Yes
• Remarks

  Notes on accessibilityi
  Presence of window stickers on most glass surfaces

• Rooms adapted for people with reduced mobility

  Rooms allowing wheelchair accessiYes
  There are 5 in the club
  Yes
• Numbers of rooms in relief

  Raised and contrasted numbersiNo
  They are lightened
  No

• Catering area

  Catering areaiYes
  Restaurants: -Suenos - Tierra Gourmet Lounge Bars: - Red Bar - Gourmet lounge bar - Bar Sierra Blanca
  Yes

• Proposed activities

  Description of proposed activitiesi
  - Sports activities: golf, tennis, padel, archery, petanque, table tennis, trapeze and circus, fitness, volleyball... - Theme nights and events - Spa - External excursions
• Specific activities

  Specific activities for people with disabilitiesi
  No

• Loan of wheelchairs

  Provision of wheelchairs (self-service or on request)iYes on request
  Approach the infirmary (floor E1)
  Yes on request
• Luggage service

  Luggage serviceiYes
  Yes
• Stroller loan

  Provision of strolleriNo
  No
• Childcare service

  Childcare serviceiYes
  - Baby Club - Petit Club - Mini Club
  Yes
• Wifi open to the public

  Public wifi accessiYes for free
  Yes for free
• Pets allowed

  PetsiNo
  No

• Visible and legible sign

  Help orienting visitors to locate the placeiYes
  Yes
• PRM parking spaces nearby

  Presence of disabled parking spaces within a radius of 50m from the entrance of the establishmentiYes
  Yes
• Public transport nearby

  Type of public transport located nearbyi
  Stop "Hotel Don Miguel", "Estacion de Autobuses de Marbella"
  Bus
• Transfer shuttle

  Provision of a transfer shuttleiOn request - paid
  On request - paid

Photos

Community opinion

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