Club Med - Punta Cana

Accessibility

Accessibility of the site zone by zone

Details on the accessibility of the site

• Main access accessible to people with reduced mobility

  Unique choice. Indicate whether people in wheelchairs can use the main entrance to the building.iYes
  Yes
• Secondary access

  Presence of a second access for visitorsi
  Nope
• Access control system

  Presence of an access control systemi
  Yes
• View of reception staff on the entrance

  Does the reception staff have a direct view of the entrance to the establishment?iYes
  Yes

• Reception desk or counter

  Reception desk or counter located near the entrance to welcome visitors.iReception desk
  There are four reception desks in a large lobby.
  Reception desk
• Instant teletranscription of speech or video interpretation services at Sign Language LSF

  Digital instantaneous transcription service and / or video interpretation LSF Sign Languagei
  Nope
• Presence of staff

  Presence of staffiYes
  Yes
• Reception open 24 hours a day

  Possibility to arrive at any time of the day or night.iYes
  Yes
• Waiting area adapted for people with disabilities

  Presence of a waiting area adapted or specific for people with disabilitiesi
  Adapted waiting area
• Knowledge of the tourist offer adapted to the proximity

  Reception staff are able to inform visitors of tourist offers near the placeiYes
  Yes
• Adapted documentation

  Provision of appropriate documentationi
  No
• Nearby health services

  Presence of health services nearbyi
  Hospital or clinic
  Doctor
  Pharmacy
  Male nurse
• Plans available

  Provision of maps of the place or surroundingsi
  Yes

• Wheelchair movement within the premises

  Circulation possible throughout the place for a person in a wheelchairi
  A person with reduced mobility will be able to come to the club and enjoy certain areas, but not all: - Not all water or land-based activities are suitable. - The path to the beach is difficult to access. - The paths within the club are sometimes uneven, sloped, and have isolated steps that have not been made accessible. - All bar counters are high. - Rooms for people with reduced mobility have defects.
  Partially
• Circulation on several levels

  The circulation of visitors can be done on several floors?i
  Yes
• Seating area distributed over the course

  Benches, chairs ... distributed evenly over the course allowing visitors to resti
  Yes
• Adapted lighting

  Lighting allowing everyone to find their way easilyiDuring the day, lighting is natural; in the evening, lighting is dim in common walkways.
  During the day, lighting is natural; in the evening, lighting is dim in common walkways.
• Appropriate signage

  Description of signage adapted to people in vulnerable situationsi
  Visual guidance markers placed along the route.
  Visual guidance
• Secure and closed place

  The place is secure and the accesses monitored or securedi
  Yes

• Rooms adapted for people with reduced mobility

  Rooms allowing wheelchair accessiYes
  There are 4 rooms for people with reduced mobility in total.
  Yes
• Numbers of rooms in relief

  Raised and contrasted numbersiYes
  And the room numbers are high up.
  Yes

• Catering area

  Catering areaiYes
  There are three restaurants: El Mundo, L'Hispaniola, and Indigo.
  Yes

• Proposed activities

  Description of proposed activitiesi
  Water activities: swimming pool, kitesurfing, diving, sailing, wingfoiling, kayaking, stand-up paddleboarding, tubing, deep-sea fishing, boat rental, etc. Land activities: golf, circus arts, yoga, archery, fitness, tennis, horse riding, team sports, cardio training, pickleball, dance classes, pétanque, table tennis, excursions, etc. Wellness activities: spa.
• Specific activities

  Specific activities for people with disabilitiesi
  No specific activities for people with disabilities.

• Loan of wheelchairs

  Provision of wheelchairs (self-service or on request)iYes on request
  For exceptional use. For weekly needs, it is also possible to rent one nearby.
  Yes on request
• Luggage service

  Luggage serviceiYes
  Luggage is brought to the room upon arrival and taken to the front desk upon departure.
  Yes
• Stroller loan

  Provision of strolleriNo
  No
• Childcare service

  Childcare serviceiYes
  Yes
• Wifi open to the public

  Public wifi accessiYes for free
  Yes for free
• Pets allowed

  PetsiNo
  No

• Visible and legible sign

  Help orienting visitors to locate the placeiNo
  There is no sign.
  No
• PRM parking spaces nearby

  Presence of disabled parking spaces within a radius of 50m from the entrance of the establishmentiNo
  There is a small parking lot, which is unsuitable and unused most of the time. All customers arrive at the club by public or private transportation.
  No
• Public transport nearby

  Type of public transport located nearbyi
  No public transportation nearby
• Transfer shuttle

  Provision of a transfer shuttleiOn request - paid
  On request - paid

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