Club Med - Serre-Chevalier

Accessibility

Accessibility of the site zone by zone

Details on the accessibility of the site

• Main access accessible to people with reduced mobility

  Access possible for people in wheelchairs.iYes
  Yes
• Access control system

  Presence of an access control systemi
  No
• View of reception staff on the entrance

  Does the reception staff have a direct view of the entrance to the establishment?iYes
  Yes

• Reception desk or counter

  Reception desk or counter located near the entrance to welcome visitors.iYes
  Yes
• Presence of staff

  Presence of staffiYes
  Yes
• Reception open 24 hours a day

  Possibility to arrive at any time of the day or night.iYes
  Yes
• Waiting area adapted for people with disabilities

  Presence of a waiting area adapted or specific for people with disabilitiesi
  Adapted waiting area
• Knowledge of the tourist offer adapted to the proximity

  Reception staff are able to inform visitors of tourist offers near the placeiYes
  Yes
• Booking methods available

  Reservation methods availablei
  Phone
  Mail
  Online form (website)
• Nearby health services

  Presence of health services nearbyi
  Doctor
  Male nurse

• Wheelchair movement within the premises

  Circulation possible throughout the place for a person in a wheelchairi
  Yes
• Circulation on several levels

  The circulation of visitors can be done on several floors?i
  Yes
• Seating area distributed over the course

  Benches, chairs ... distributed evenly over the course allowing visitors to resti
  Yes
• Adapted lighting

  Lighting allowing everyone to find their way easilyiYes
  Yes
• Appropriate signage

  Description of signage adapted to people in vulnerable situationsi
  Visual guidance
• Secure and closed place

  The place is secure and the accesses monitored or securedi
  Yes

• Rooms adapted for people with reduced mobility

  Rooms allowing wheelchair accessiYes
  Yes
• Numbers of rooms in relief

  Raised and contrasted numbersiYes
  Yes

• Catering area

  Catering areaiYes
  Yes

• Proposed activities

  Description of proposed activitiesi
  Fitness, bodybuilding, skiing, snowboarding, snowshoeing, cross-country skiing, spa, theater, youth area ...
• Specific activities

  Specific activities for people with disabilitiesi
  Yes: ski and spa related activities.

• Loan of wheelchairs

  Provision of wheelchairs (self-service or on request)iYes on request
  Yes on request
• Luggage service

  Luggage serviceiYes
  Yes
• Childcare service

  Childcare serviceiYes
  External provider.
  Yes
• Wifi open to the public

  Public wifi accessiYes for free
  Yes for free

• Visible and legible sign

  Help orienting visitors to locate the placeiYes
  Yes
• PRM parking spaces nearby

  Presence of disabled parking spaces within a radius of 50m from the entrance of the establishmentiYes
  Yes
• Public transport nearby

  Type of public transport located nearbyi
  Bus
• Transfer shuttle

  Provision of a transfer shuttleiYes
  Yes
• Remarks

  Notes on accessibilityi
  People with reduced mobility are privileged throughout the stay: security personnel available, first on activities, free PMR places in front of the reception (while the others are paying), individual lessons, first on chairlifts etc ...

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